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hello@alluringbeauty.co.uk

0800 099 6970

Returns Policy

RETURNS AND REFUND POLICY

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund. Please see below for more information on our returns policy.

RETURNS

All returns must be sent to us within 14 days of receipt. All returned items must be in new and unused condition, with all seals intact due to hygienic reasons. This cancellation period starts from the day that you receive all of your items from your order.

EXCEPTIONS

For defective or damaged products, please contact us via the contact us web form to arrange a refund or exchange. 

RETURN PROCESS

To return any items to Alluring Beauty please message us via the contact form with the following information for a quick and seamless process:

Your name
Order Number
Photograph of the fault
Product name and code (found on delivery dispatch email)
Description of the fault

To return an item, place the item securely in its original packaging and return to the following address: 

Office 61772, Courier Point,
13 Freeland Park, Wareham Road,
Poole, Dorset,
BH16 6FH, UK

Return your package via the Post Office. The item is your responsibility until it reaches us. We recommend you return your package by Recorded Delivery or using a delivery service that insures you for the value of the goods as we are not liable for lost returned parcels. We are not liable for the cost of returning any goods.

INSPECTIONS AND REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 14 days from the receipt of your item to process your return. We will notify you by email once your refund has been processed.

You can always contact us for any return questions at
hello@alluringbeauty.co.uk or by phone +44 774 3797 613