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Privacy Policy

PRIVACY AND COOKIE POLICY

Thank you for choosing to be part of our community at Alluring Beauty. We are 100% committed to protecting your personal information and your right to privacy. Please, review our Privacy & Cookies Policy carefully as it explains how your personal information is collected, how we use it and what rights you have in relation to it. If you are under 16 you must let your parent or guardian know about Alluring Beauty’s Privacy Policy before you use this website or any of its services. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please message us via our contact form.

In this policy, "we", "us" and "our" refer to Alluring Beauty.

This document was created using a template from SEQ Legal (https://seqlegal.com).

1. What information we collect and how we use it

1.1. We may process data about your use of our website and services ("usage data"). Usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is Google and Shopify Analytics. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.

1.2. We may process your account data ("account data"). The account data may include your name, main address, shipping address, email address and telephone number. The source of the account data is the customer. The account data may be processed to operate our website, provide our services, ensure the security of our website and services, maintain back-ups of our databases and communicate with you. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter such a contract.

1.3. We may process information that you post for publication on our website or through our services ("publication data"). The publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business.

1.4. We may process information contained in any enquiry you submit to us regarding goods and/or services ("enquiry data"). The enquiry data may be processed for the purposes of offering, marketing, and selling relevant goods and/or services. The legal basis for this processing is your consent.

1.5. We may process information relating to transactions, including purchases of goods and services that you enter with us and/or through our website ("transaction data"). The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter such a contract and our legitimate interests, namely the proper administration of our website and business.

1.6. We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters ("notification data"). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter such a contract.

1.7. We may process information contained in or relating to any communication that you send to us ("correspondence data"). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.

1.8. We may process any personal data specified in this policy where necessary for the establishment, exercise, or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights, and the legal rights of others.

1.9. We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.

1.10. In addition to the specific purposes for which we may process your personal data set out in this Section 1, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

2. Providing your personal data to others

2.1. We may disclose your personal data to our insurers and/or professional advisers to the extent that is reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

2.2. The shipment of goods purchased through our website will be handled by delivery companies. We may disclose your account details to our suppliers (name, surname, delivery address, email address, and phone number). To the extent necessary for processing your order, tracking your packages, processing complaints and delivery enquiries.

2.3. Financial transactions relating to our website and services are handled by our payment service providers. We will disclose transaction data with our payment service providers only to the extent necessary for the purposes of processing your payments, refunding such payments, and dealing with complaints and queries relating to such payments and refunds.

2.4. In addition to the specific disclosures of personal data set out in this Section 2, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of third parties. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

3. International transfers of your personal data

3.1. In this Section 3, we must inform you that we will not transfer your personal data to countries outside the European Economic Area (EEA).

3.2 You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

4. Retaining and deleting personal data

4.1. This Section 4 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

4.2. We will keep your information for as long as you have your account, or as long as is needed to be able to provide the services to you, or (in the case of any contact you may have with our Customer Relation team) for as long as is necessary to provide support-related reporting and trend analysis only.

4.3. Notwithstanding the other provisions of this Section 4, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of third parties.

5. Amendments

5.1. We may update this policy from time to time by publishing a new version on our website.

5.2. You should check this page occasionally to ensure you are happy with any changes to this policy.

5.3. We may notify you of significant changes to this policy by email.

6. Your rights

6.1. In this Section 6, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

6.2. Your principal rights under data protection law are:

(a) the right to access;

(b) the right to rectification;

(c) the right to deletion;

(d) the right to restrict processing;

(e) the right to object to processing;

(f) the right to data portability;

(g) the right to complain to a supervisory authority; and

(h) the right to withdraw consent.

6.3. You have the right to confirm as to whether or not we process your personal data and where we do, access to the personal data, together with some additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.

6.4. You have the right to have any inaccurate personal data about you rectified and taking into account the purposes of the processing, to have any incomplete personal data about you completed.

6.5. In some circumstances, you have the right to delete your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to delete. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

6.6. In some circumstances, you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose removal; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

6.7. You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

6.8. You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

6.9. You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

6.10. To the extent that the legal basis for our processing of your personal data is:

(a) consent; or

(b) that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

6.11. If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

6.12. To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

6.13. You may exercise any of your rights in relation to your personal data sending us a written notice by mail, email or messaging us via the contact us form.

7. Data of minors

7.1. Our website and services are aimed at people over 18 years of age.

7.2. If we have reason to believe that we store personal data of persons under this age in our databases, we will delete this personal data.

8. Updating personal data

8.1. Let us know if your personal information we store needs to be corrected or updated.

9. Cookie Policy

9.1. Cookies are small text files with information on your navigation in this Website, whose principal objective is to improve your experience. Here you will find full information on the cookies that we use, their purpose and other information of interest.

9.2. Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

9.3. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

10. Cookies we use

10.1. We use cookies for:

(a) Authentication - They allow you to navigate the site and use our features, such as "Add to Basket".

(b) Personalisation - When you are browsing or shopping on the website, these cookies will remember your details or preferences (like your language or location), so that we can make your shopping experience as seamless as possible, and more personal to you.

(c) Advertising - we use cookies to help us to display advertisements that will be relevant to you. They also limit the number of times that you see an ad and help us measure the efficiency of our marketing campaigns.

(d) Site analytics cookies - They allow us to measure and analyse how our customers use the site, to improve both its functionality and your shopping experience.

11. Cookies used by our service providers

11.1. Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

11.2. We use Google Analytics to analyse the traffic on our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/.

12. Managing cookies

12.1. Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. Generally, you must disable the use of cookies in your browser and then delete the Cookies saved in your browser associated with this website. You may use this option for preventing the use of Cookies at any time.

12.2. Blocking all cookies will have a negative impact upon the usability of many websites.

12.3. If you block cookies, you will not be able to use all the features on our website.

13. Our details

13.1. This website is owned and operated by Kotecki Family.

13.2. You can contact us:

(a) using our website contact form

(b) by email to hello@alluringbeauty.co.uk

(c) by phone (+44) 07743797613

(d) using the online chat box